Shell in Richardson, TX

Reviews about Shell

• ★ ☆ ☆ ☆ ☆

  February 27, 2020, by Jean Gatewood
  As I was getting gas while the temperature was dropping this evening at 5:30 I gave $30 of gas. As was pumping gas it took 10 mins. I question why didnt let us know that gas pump was going slow. Especially it was getting colder. He responded by yelling at me. Told me didnt care if I pd daily $100 daily. He didn't care proceeded by using f??? Working. And don't come there while he's work there. Also he threatened me like he was going to hurt. Because I question him to let people know that the pump was pumping slow... Even though he had know controls over that Pump pumping slow . He could showed empathy instead he address by me being customer. he didn't have to apologize no I have to be courteous even though have been patronize to that gas station for 8 years and I've never experience any type of discourteous. It left me not appreciated my business and being disrespectful. As customers are we supposed Except businesses that disrespect. That we patronize to on a daily basis that we have to look forward to.....very bad customer service.